Maintenance Requests

Resident's Full Name*

Resident's Email Address*

Resident's Phone Number*

Please provide an accurate phone number. This is the number on which we will call you with details concerning your maintenance request.

Apartment or Residence Hall Building Requiring Maintenance*

Apartment or Residence Hall Room Number*

With as much specificity as possible, please describe the exact maintenance issue that needs to be addressed in your unit.*

Please Note: All dorm residents who complete a maintenance request are NOT permitted to decline service from our Facilities Team when they arrive to perform maintenance in your housing unit.

Picture (Optional)

If you have a picture of the problem in your housing unit that needs maintenance, you may upload it here.

APARTMENTS ONLY: Do you give Student Housing and SBTS Facilities permission to enter your housing unit during business hours within 2 weeks of the submission of this form?

Yes
No

Residence Hall residents do not have the option to grant or withhold permission for SBTS Facilities to enter their housing unit. If an apartment resident fails to indicate yes or no, it will be assumed that permission is granted.

Date of Scheduled Work Order

Please pick a date for Facilities to visit your apartment to attend to the maintenance issue. Scheduled work orders need to be placed with at least 3 business days advanced notice.

Pick a time slot:

9:00-11:00am
12:00-2:00pm
2:00pm-4:00pm

Have anyone in your residence been exposed to or diagnosed with COVID-19 within the past 14 days?*

Yes
No

Has anyone in your residence been experiencing any of the symptoms of COVID-19 within the past 14 days?*

Yes
No

In order to complete the work you are requesting, it may be helpful for Student Housing to give some or all of the information you provide in this form to third-party service providers. Do you authorize Student Housing to give this information to service providers if it is requested?*

Yes
No

I understand that due to COVID-19, Facilities will contact me at the email I provided with a scheduled time to complete the necessary work.*

Yes

Name

This field is for validation purposes and should be left unchanged.

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