The employee in this position will have the following essential job functions:
Create reports using admissions data that drives strategic decision making
Accurately report snapshots of historical admissions data
Develop reports and systems that effectively track recruiting data
Utilize data to evaluate and implement necessary changes for application and file review systems and processes
Serve as CRM expert for the Admissions team and liaison between CRM provider and Admissions
Maintain consistent data flow between CRM and student information system
Train and equip Admissions members to effectively use the CRM
Implement back office processes involving the CRM’s communication flow, source coding structures, and data housing
Work with the Director of Admissions to maintain and enhance reporting infrastructure for enrollment tracking (daily, weekly, monthly, quarterly, annually)
Build reports that help visualize Admissions data and make it accessible for institutional leadership and Admissions personnel
Train and provide day-to-day leadership to the Admissions Call Center and office clerk.
Manage the application and application process for the Admissions Office
Work with CRM provider to create a seamless application for prospective students
Develop an application that produces key data points for enrollment
Troubleshoot potential errors in the application process
Communicate with Academic Records, Financial Aid, Student Life, and other offices to ensure that all Enrollment Management data is consistent with Admissions data
Collaborate with Campus Technology to implement necessary changes to maximize use of appropriate technology
Must be able to clearly articulate specific requirements for application and completion of all degree programs
Provide necessary assistance with tele-counseling, emails, walk-ins, and appointments with prospective and current students
Assistance and leadership to on-campus events including, but not limited to, Preview Days, orientation, Fall Festival, etc.
Expected to attend both chapel services during the week
Ability to portray the Seminary values and distinctive in writing, speaking, personal demeanor, and spiritual commitment
Detail oriented and able to work at a fast pace
Proven record of strong management skills
Excellent communication skills; ability to interact and engage people, and view, discern, adjust and respond appropriately to non-verbal communication cues
Strong team leader who encourages communication among colleagues and creative thinking in order to accomplish goals
Limited travel required
Experience with database systems and running reports preferred
Performs other duties as may be assigned by supervisor.