The employee in this position will have the following essential job functions:

• Own planning, expectations, and scheduling for all client requests
• Receive client requests and propose projects to assigned designers
• Open jobs and create tasks needed for the project
• Request accounting documentation during the initial part of the project
• Encourage the creation of the Creative Brief at the beginning of each project.
• Confirm that all members of the project understand their roles and assigned tasks, including clients
• Communicates daily priorities with creative staff and makes sure work is completed on schedule.
• Maintain a healthy, fluid, and efficient communication with clients through any means necessary
• Anticipate needs based on the previous year’s project calendar and help clients make good decisions about project scoping, priorities and timing
• Collaborate with Creative Director to plan year ahead as much as possible
• Schedule projects with the support of the Traffic Coordinator (according to the client’s needs and capacity of the department)
• Coach core clients in using project management software to enter jobs, monitor progress and submit approvals
• Coordinates the production of institutional print pieces, packaging, marketing collateral, and other print pieces developed by the creative team.
• Creates art adjustments, finalization, and pre-flight all files for all projects that go into print production
• Identifies the best production technique, materials, process and vendor for any given project, requiring several vendor quotes in order to achieve the best price/quality ratio
• Negotiates project terms between the institution and vendors (price, delivery time, discounts)
• Ensure quality standards set by the creative director and/or VP of Communications for all production-related projects
• Maintains up-to-date vendor related information on the department’s project management software
• Follow assigned tasks, paying attention to quality, expenses and time management
• Maintain a healthy and energized relationship with fellow team members
• Contribute to the development of creative solutions for client needs
• Close projects after completion, including collecting feedback on client satisfaction and billing if necessary

Performs other duties as may be assigned by supervisor.