The employee in this position will have the following essential job functions:

  • Politely greet all customers with a smile
  • Answer questions related to Production Services, Retail Services, and Mailing Services
  • Apply current pricing structure to work orders and communicate effectively when answering questions
  • Produce high quality documents on time for distribution to SBTS constituents
  • Use technology skills which include complex print functions, software knowledge and complex copy machine functions
  • Produce high quality finish work on items using knowledge of binding, cutting, folding and other machines as needed
  • Provide support for walk-up copiers including, but not limited to, removing misfeeds, loading toner and checking on other problems
  • Maintain organized and professional appearance in all areas at all times
  • Collect payment for all services
  • Balance all cash drawers
  • Provide support for Mailing Services and Retail Services
  • Work with constituents of the seminary including faculty, staff, students, alumni and guests on a daily basis.  Employee is expected to be professional and accommodating within the established guidelines.  This will require self-confidence, respect and knowledge while working with customers on the telephone and in person


Performs other duties as may be assigned by supervisor.