The employee in this position will have the following essential job functions:

1. Manage the Individual Campus Visit Program for SBTS and Boyce College
   1. Work with Assistant Director of Visit Experience to provide personalized hospitality including top notch first impressions to all guests, faculty, current students, inquiries, etc.
   2. Coordinate daily individual campus visits
      1. Receive visit requests, set up appointments, hotel reservations and email confirmations to an average of 15 campus visitors per week
      2. Add visitor information to office calendar and distribute to counselors, housing, and campus partners

• Ensure office staff are knowledgeable of all campus visitors and the details of their visits

1. Communicate with prospective students and families to confirm the details and accommodations of their visit
2. Communicate daily with faculty members concerning campus visitors
3. Oversee the making of packets for each guest with personalized schedule and deliver packets to Legacy Hotel for overnight visitors

• Coordinate with Pioneer Staff to ensure food quantity and dietary needs are met for our guests
• Build relationships with campus partners to promote a positive visitor experience (e.g. Legacy Hotel, Housing, Student Life, Event Productions)

2. Attendance, assistance, and leadership for on-campus events including but not limited to 4 Preview Days, 8 special visit days, orientation, graduation, etc.
   1. Manage requests for special visit days and admissions events in Event Management Software
   2. Submit project requests to Communications for printed materials as needed

• Arrange lodging and transportation for all visitors attending Preview Day

3. Coordinate group visits as requested for prospective Boyce & SBTS student groups
   1. Communicate with group leaders to create a personalized itinerary matching the group needs
   2. Confirm
4. Assist students, staff, and visitors who walk-in to the Admissions Office at the front desk as needed
   1. Arrive on time every morning to open the office
      1. Lock/unlock doors and forward phones as needed (opening hours, closing hours, chapel services, staff meetings, etc.)
   2. Maintain an inviting, comfortable and professional atmosphere at the welcome desk of the Admissions Office
5. Expected to attend both chapel services during the week

Performs other duties as may be assigned by supervisor.