The employee in this position will have the following essential job functions:
- Manage the Individual Campus Visit Program for SBTS and Boyce College
- Work with Assistant Director of Visit Experience to provide personalized hospitality including top notch first impressions to all guests, faculty, current students, inquiries, etc.
- Coordinate daily individual campus visits
- Receive visit requests, set up appointments, hotel reservations and email confirmations to an average of 15 campus visitors per week
- Add visitor information to office calendar and distribute to counselors, housing, and campus partners
- Ensure office staff are knowledgeable of all campus visitors and the details of their visits
- Communicate with prospective students and families to confirm the details and accommodations of their visit
- Communicate daily with faculty members concerning campus visitors
- Oversee the making of packets for each guest with personalized schedule and deliver packets to Legacy Hotel for overnight visitors
- Coordinate with Pioneer Staff to ensure food quantity and dietary needs are met for our guests
- Build relationships with campus partners to promote a positive visitor experience (e.g. Legacy Hotel, Housing, Student Life, Event Productions)
- Attendance, assistance, and leadership for on-campus events including but not limited to 4 Preview Days, 8 special visit days, orientation, graduation, etc.
- Manage requests for special visit days and admissions events in Event Management Software
- Submit project requests to Communications for printed materials as needed
- Arrange lodging and transportation for all visitors attending Preview Day
- Coordinate group visits as requested for prospective Boyce & SBTS student groups
- Communicate with group leaders to create a personalized itinerary matching the group needs
- Confirm
- Assist students, staff, and visitors who walk-in to the Admissions Office at the front desk as needed
- Arrive on time every morning to open the office
- Lock/unlock doors and forward phones as needed (opening hours, closing hours, chapel services, staff meetings, etc.)
- Maintain an inviting, comfortable and professional atmosphere at the welcome desk of the Admissions Office
- Expected to attend both chapel services during the week
Performs other duties as may be assigned by supervisor.