• Answer telephone and respond to questions related to tuition, loan or other accounts receivable balances for students, faculty, staff or others
• Mail monthly billing statements
• Verify payments received in mail and night deposit box
• Enter all FACTS, monthly payment plan, changes in InstalFACTS
• Enter and post GL edits
• Send monthly collection letters for past due payments related to AR, RT, LN and Accounting
• Transfer accounts to the collection agency as needed
• Update addresses in the database including mail forwarding
• Serve as a backup for the window cashier and accounting secretary
• Perform other duties as assigned