Reservations Desk Clerk

Legacy Hotel

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JOB FUNCTIONS

The employee in this position will have the following essential job functions:

  • Be personable and interact with everyone that walks into the lobby
  • Able to stand for long periods of time if necessary
  • Able to multi task
  • Basic computer skills
  • Responsible for running the Night Audit
  • Above average math skills
  • Accurately process guest reservations
  • Check guests in and out of the Legacy Hotel
  • Responsible for accurately processing guest payments
  • Responsible for answering telephone
  • Professionally and promptly address guests’ concerns and questions, including taking requested items to a guest room
  • Effectively deal with stressful situations
  • Ensure a clean and professional work environment
  • Maintain a professional appearance and attitude
  • Ensure cash drawer and safe maintain appropriate balances
  • Process and make cash deposits accurately
  • Abide by the standards and guidelines set forth in the Policy Manual
  • Ability to work nights, weekends, and holidays when needed
  • Will work Tuesday & Thursday 1st shift (7:00-3:00) & Saturday 2nd shift (3:00-11:00)

Performs other duties as may be assigned by supervisor.

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