Guest Service Coordinator

Admissions

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Job Qualifications

Do you possess strong communication skills?
Are you detail oriented and able to work at a fast pace?
Do you enjoy collaborating and working on a team?
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Job Functions

The employee in this position will have the following essential job functions:

  • Invite appropriate staff/personnel/guests to staff meeting as arranged by Director of Admissions
    • Oversee the maintenance of the Admissions Office calendars (work, class, PTO)
  • Work with Assistant Director of Guest Services to provide personalized hospitality including top notch first impressions to all guests/visitors/walk-ins, faculty, current students, inquiries, etc.
    • Lead in creating and maintaining an inviting, comfortable and professional atmosphere at the welcome desk of the Admissions Office
    • Ensure that the front office is clean, set up and prepared to accommodate the  needs of guests
  • Work with Assistant Director of Guest Services to coordinate individual campus visits
    • Receive visit requests, set up appointments, hotel reservations and email confirmations to campus visitors
    • Oversee the making of packets for each guest with personalized schedule and deliver packets to Legacy Hotel for overnight visitors
  • General Office Management
    • Arrive on time every morning in order to open the office.  Lock/unlock doors and forward phones as needed (opening hours, closing hours, chapel services, staff meetings, etc.)
    • Communication
      • Receive and distribute Admissions Office mail, email and  phone messages
      • Third line for receiving phone calls
    • Oversight of office inventory and supplies
      • Office ordering (Central Stores, Office Max, Tyler Mountain, etc.)
    • Submit facility work orders as needed to maintain and repair office
    • Submit requests to 5th and Broadway for printing projects as needed
    • Submit Campus Technology work orders when needed (Jenzabar updates, program installation, etc.)
  • Coordinate processes and protocol of paperwork surrounding new hires and terminations of employment
  • Assistance and leadership to on-campus events including but not limited to Preview  Days, special visit days, orientation, graduation, etc.
  • Expected to attend both chapel services during the week.

Work Environment

The Admissions Office at Southern Seminary serves students in all areas of the application process. Would you like to join this team as it continues to serve and equip students to impact the world for the Gospel?
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