Front Desk and Account Specialist

Legacy Hotel

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JOB FUNCTIONS

The employee in this position will have the following essential job functions:

  • Personally greet everyone that walks into the lobby
  • Able to stand for long periods of time if necessary
  • Able to multitask
  • Accurately process guest reservations
  • Responsible for accurately processing guest payments
  • Responsible for answering telephone
  • Professionally and promptly address guests’ concerns and questions, including taking requested items to guest rooms
  • Ensure a clean and professional work environment
  • Maintain a professional appearance and attitude
  • Ensure cash drawer and safe maintain appropriate balances
  • Process and make cash deposits
  • Abide by the standards and guidelines set forth in the Policy Manual

In addition to Front Desk responsibilities:

  • DTRS for Legacy
  • Client billing for Legacy
  • Vendor payments for Legacy
  • Account maintenance for Legacy account numbers
  • Ensure cash drawer and sage maintain appropriate balances
  • Process and make cash deposits

Performs other duties as may be assigned by supervisor.

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