• How do I submit a maintenance request?
    • An online Maintenance Request Form can be submitted by clicking here.
    • You may also stop by our office in Rankin 208 to fill out a form on one of our desktop computers.
    • Once this form is submitted, we will put in a work order with Facilities. We typically allow Facilities about two weeks to fix most maintenance requests. Emergency requests, such as the water being shut off, floods, major leaks, or heat/AC not working are handled promptly.

Application Questions

  • How soon should I apply for housing?
    • You may apply for housing as soon as you decide that you would like to attend Southern Seminary or Boyce College. You do not have to wait until you have been officially accepted. It is in your best interest to apply as soon as possible. We would recommend applying at least 6 months in advance as we do have a waiting list for our apartments. However, it is the responsibility of the prospective residents to inform Student Housing if any of their housing needs or preferences change.
  • Can I pay the $25 application fee when I do not yet have my student ID number?
    • Although it is recommended that you wait to apply for Student Housing until you are an accepted student, you can apply for on-campus housing and pay the application fee at any time.  You will be placed on our waiting list and receive a housing assignment pending your acceptance as a student.
  • How does the waiting list work?
    • Once an application is submitted online and the application fee is paid, you will be added to the waiting list.
    • We consider the information given on your application, such as date needed, apartment preferences, family size, date the application was submitted, etc. When there is an apartment available that matches your needs and preferences, we will email you.
    • There are multiple factors that go into offering someone an apartment. If you have not received an offer for an on-campus apartment 30 days prior to your desired move-in date, please check in with our office to inquire about availability.
  • How many apartments are on campus?
    • 1 Bedroom: 45 total one bedroom apartments; 36 Grinstead and 9 Foster
    • 2 Bedroom: 104 total two bedroom Apartments; 34 Grinstead and 70 Springdale
    • Grinstead/Springdale/Foster: 70 Grinsted units; 70 Springdale units; 9 Foster units.
  • How many people can live in the apartments?
    • Our Foster Hall and Grinstead one bedroom apartments can comfortably accommodate married couples without children; the maximum occupancy of a one bedroom is three; our Springdale and Grinstead two-bedroom apartments can comfortably accommodate three to four individuals; the maximum capacity of a two-bedroom apartment is five individuals.
  • Are pets allowed in on-campus housing?
    • We do not allow pets in any of our on-campus residences, with the exception of certified service animals with the approval of the landlord.

Payment Questions

  • What is included in the rent?
    • Rent includes the internet service, cable, water, trash, and sewer. Residents are responsible for electricity and will set up an account with LG&E prior to moving in. Roughly two weeks before your lease start date, our office will send an email with more information on how to set up your LG&E account.
  • When is my rent due and where do I pay my rent?
    • Rent is due on the first day of each month, and can be paid at the Bursar’s Window on the 2nd floor of the Honeycutt building. A late fee will be charged to your student account if rent is not received by the fifth day of each month.
  • What payment method can I use for my rent?
    • Payment may be made by cash or check, which should be either mailed or taken to the Bursar’s window on the second floor of the Honeycutt Building.

Utilities Questions

  • What Utilities are included in the rent?
    • Rent includes the internet service, cable, water, trash, and sewer. Residents are responsible for electricity and will set up an account with LG&E prior to moving in. Roughly two weeks before your lease start date, our office will send an email with more information on how to set up your LG&E account.
  • What do I need to make my internet work?
    • In order to set-up your wifi, you will need to acquire a wireless router (and an ethernet cord if it is not already included with the router). Our Campus Technology Department recommends the following affordable options for a wireless router:
    • The internet service is provided by Campus Technology and is included in your rent. If you experience any internet issues, please contact Campus Technology at 502-897-4006.
  • How does my cable work?
    • Cable services are provided by College Cable and is included with your rent. If you experience any cable issues, please contact the Student Housing office at 502-897-4203.
  • How will I receive my mail?
    • Residents living in Springdale and Foster will receive an assigned mailbox at Fifth and Broadway, our on-campus store. Those living at Grinstead South have an onsite mailbox that is serviced directly by the United States Postal Service.  
  • What do I do with trash and large items
  • Is there recycling?
    • Currently, we do not have on-campus recycling units. However, if you are interested in recycling, you can follow this link for a list of options.

Amenities Questions

  • As a resident, do I have access to any amenities on campus?
    • Students and their immediate family members have access to the Health & Recreation Center.
    • Grinstead residents have access to the Grinstead Community Room and can reserve this space free of charge. They also have access to The Cove, which is a small playground behind the Grinstead apartments.
  • Are there laundry facilities available on campus?
    • Yes, we do have on-campus laundry facilities. Our Grinstead South and first floor Springdale apartments have washer and dryer connections. Springdale 2nd/3rd floor apartments and Foster apartments have access to coin operated washers and dryers. For Springdale residents, washers and dryers are located in the basement of the Samuels Missionary Apartments and for those in Foster, they are in the basement of Foster.
  • Are grills allowed on campus?
    • Residents are not permitted to bring and use their own grill at the apartments in accordance with the fire code. We do provide on campus grills at Springdale, Fuller Hall, and Grinstead (located in the cove).
  • Where do I store my bicycle?
    • There are multiple bicycle racks around campus. Bicycles must be parked at one of these racks, or it may be impounded by Campus Police. You may click here for a map of bicycle parking areas and click here for the Campus Police policy regarding bicycle parking.
  • Is there public transportation nearby?
    • Louisville offers public transportation via the TARC. There is a stop on Lexington Road near Carver Hall. They charge $1.79 for each adult. More information can be found here.
  • Does SBTS provide moving assistance?
    • We do not provide moving assistance. Feel free to contact us if assistance is needed and we can try to put you in touch with people that can.
  • Is there Residence Life on campus?
    • Each apartment complex has RAs who periodically host events for the residents and are also a source of information for the campus and the Louisville area.
  • As a Grinstead resident, how do I access and reserve the Community Room?
    • As a Grinstead resident, you are able to access the Community Room with your apartment key. If you would like to reserve the Community Room, you will simply need to fill in the time and date of your event on the community calendar.
  • Is there a weapons policy on campus?
    • It is the policy of Southern Seminary in accordance with KRS 237.115 that possession of deadly weapons is prohibited on seminary owned property. The definition of a deadly weapon can be found here.

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